Respond to a lone working alert

For owners and managers: see who is working alone, when their next check-in is due, and acknowledge an alert so the repeat emails stop.

  1. Open the link in the alert email, or go to Lone working in the dashboard (or More → Lone working in the app). Everyone working alone in your teams is listed, with their last check-in, position and next due time.
  2. Try to reach the person. Then tap Acknowledge and say what's being done. The repeat emails stop, and the person sees who acknowledged it.

If you can't reach them and think they may be hurt, call 999.

Still stuck? Contact us and say what you were trying to do.