When a task is marked complete, it waits for review. Home tells you how many tasks are waiting.
- Open the task and look at its progress, notes and photos.
- Tap Approve to sign it off, or Reopen to send it back for more work. Reopening needs a reason, which is kept in the task's history.
For tasks on your phone only, anyone using the phone can approve, and the reviewer's name is recorded. For team tasks, only the team's owners and managers can approve, assign and cancel. They can also review from the web dashboard: open the job from Home or Jobs.
To cancel a task that's no longer needed, tap Cancel task and give a reason.
Still stuck? Contact us and say what you were trying to do.